Policies & Conditions

 

At Columns at Hatch Lake, we are sensitive to your needs. We will try to accommodate special requests. Call to arrange special diet needs, i.e., Gluten-free diet. Being celiac and having 8 documented family members with the disease, we are well aware of the challenges it presents while traveling. We are happy to assist you in keeping your diet gluten free while you stay here at Columns at Hatch Lake.

Please call to make your reservations. Reservation will be confirmed upon receipt of payment within 5-7 days. All reservations are based on double occupancy with a full breakfast included for each day.  Additional guests will be charged for their stay.

 Sorry, we cannot accommodate children or pets.

We maintain a smoke free environment.

50% deposit is required if staying for more than one night (excluding Prime Weekends, see below).  This is due within 5-7 days after booking to hold your reservation. Full  payment is expected before your arrival.

If staying for just one night, the full amount is due within 5-7 days after booking to hold your reservation. (excluding prime weekends, see below)

We accept cash or checks.  No credit cards, please. 

Price of rooms does not include taxes.  An 8% sales tax and 4% room tax will be added to the total. 

CHECK IN IS FROM 4-8 PM.   CHECK OUT IS BY 11 AM.
This applies to all weekends!

Cancellation Policy: (for most weekends) (does not include prime weekends)

Cancellation is required 14 days before the date of your reservation or the full amount is due; unless the entire reservation can be completely rebooked for that weekend. If the entire reservation is completely rebooked, your deposit (or full amount if staying for just one night) will be returned less a $35.00 cancellation fee.

 

PRIME WEEKENDS: GRADUATION AND PARENTS' WEEKENDS

Prices for Graduation and Parents' Weekend are flat rates for the weekend, not per night.

Check or cash only, sorry no credit cards.

Sorry, we cannot accommodate children or pets.

We maintain a smoke free environment.

Reservations are for double occupancy with a full breakfast.  Additional guests will be charged for their stay.  Prices do not include taxes.  An 8% sales tax and 4% bed tax will be added to the rate for that weekend.

Full payment is required 5 to 7 days after making your reservations. You will be held responsible for the full payment.  If payment is not received on time, you will lose your reservation.

Any change of reservations for Parents' Weekend or Graduation Weekends are non-refundable.